Marketing Management

Pre-MBA -- Ocean University of China


Handouts

Teaching Calendar (pdf, 63 KB)

Power Points:

chapter 1

chapter 2

chapter 3

chapter 4

chapter 5

chapters 6, 7

chapter 8

chapter 9

chapter 10

chapters 11, 12

chapter 13

chapter 14

chapter 15, 16

chapter 17

chapter 18

chapter 19

chapter 20

 

 

Announcements

 

Teaching Calendar

week

topic

1

  • Introduction
  • Course overview
  • Syllabus

2

Chapter 8:
Segmentation, Targeting, and Positioning: Building the Right Relationships with the Right Customers.

  • Defining the three steps of target marketing: market segmentation, market targeting, and market positioning.
  • Listing and discussing the major bases for segmenting consumer and business markets.
  • Explaining how companies identify attractive market segments and choose a target marketing strategy.
  • Discussing how companies position their products for maximum competitive advantage in the marketplace.

3

!!! Quiz !!!

Chapter 9:
Product, Services, and Branding Strategy

  • Defining product and the major classifications of products and services.
  • Describing the roles of product and service branding, packaging, labeling, and product support services.
  • Explaining the decisions companies make when developing product lines and mixes.
  • Identifying the four characteristics that affect the marketing of a service.
  • Discussing the additional marketing considerations that services require.

4

!!! Quiz !!!

Chapter 10:
New-Product Development and Product Life-Cycle Strategies

  • Explaining how companies find and develop new-product ideas.
  • Listing and defining the steps in the new-product development process.
  • Describing the stages of the product life cycle.
  • Describing how marketing strategies change during the product’s life cycle.

5

!!! Quiz !!!

Chapter 11, 12:
Pricing Considerations and Strategies

  • Identifying and explain the external and internal factors affecting a firm's pricing decisions.
  • Contrasting the three general approaches to setting prices.
  • Describing the major strategies for pricing imitative and new products.
  • Explaining how companies find a set of prices that maximizes the profits from the total product mix.
  • Discussing how companies adjust their prices to take into account different types of customers and situations.
  • Discussing the key issues related to initiating and responding to price changes.

6

!!! Quiz !!!

Chapter 13:
Marketing Channels and Supply Chain Management

  • Explaining why companies use distribution channels and discuss the functions these channels perform.
  • Discussing how channel members interact and how they organize to perform the work of the channel.
  • Identifying the major channel alternatives open to a company.
  • Explaining how companies select, motivate, and evaluate channel members.
  • Discussing the nature and importance of marketing logistics and supply chain management.

7

!!! Quiz !!!

Chapter 14:
Retailing and Wholesaling

  • Explaining the roles of retailers and wholesalers in the distribution channel.
  • Describing the major types of retailers and give examples of each.
  • Identifying the major types of wholesalers and give examples of each.
  • Explaining the marketing decisions facing retailers and wholesalers.

8

!!! MIDTERM EXAM !!!

Chapter 14:
Marketing in the Digital Age

  • Identify the major forces shaping the new Digital Age.
  • Explain how companies have responded to the Internet and other powerful new technologies with e-business strategies, and how these strategies have resulted in benefits to both buyers and sellers.
  • Describe the four major e-commerce domains.
  • Discuss how companies go about conducting e-commerce to profitably deliver more value to customers.
  • Overview the promise and challenges that e-commerce presents for the future.

9

!!! Quiz !!!

Chapter 15, 16:
Integrated Marketing Communication:  Advertising, Sales, Promotion, and Public Relations

  • Discuss the process and advantages of integrated marketing communications.
  • Define the five promotion tools and discuss the factors that must be considered in shaping the overall promotion mix.
  • Describe and discuss the major decisions involved in developing an advertising program.
  • Explain how sales promotion campaigns are developed and implemented.
  • Explain how companies use public relations to communicate with their publics.
10

!!! Quiz !!!

Chapter 17:
Integrated Marketing Communication:  Personal Selling and Direct Marketing

  • Discuss the role of a company’s salespeople in creating value for customers and building customer relationships.
  • Identify and explain the six major sales force management steps.
  • Discuss the personal selling process, distinguishing between transaction-oriented marketing and relationship marketing.
  • Define direct marketing and discuss its benefits to customers and companies.
  • Identify and discuss the major forms of direct marketing.
11
  • !!! Quiz !!!
  • Research project: presentation team 1

Chapter 4:
The Marketing Environment

  • Environmental forces
  • How demographic and economic factors affect marketing
  • Identifying trends in the firm’s natural and technological environments
  • Key changes in political and cultural environments
  • How companies react to the marketing environment

12

  • !!! Quiz !!!
  • Research project: presentation team 2

Chapter 5:
Managing Marketing Information

  • The importance of information to the company
  • Defining the marketing information system
  • The steps in the market research process
  • How companies analyze and distribute information
  • Special issues facing market researchers

13

      • Quiz
      • Research project: presentation team 3

Chapter 15:
The Global Marketplace

  • Discuss how the international trade system, economic, political-legal, and cultural environments affect a company’s international marketing decisions.
  • Describe three key approaches to entering international markets.
  • Explain how companies adapt their marketing mixes for international markets.
  • Identify the three major forms of international marketing organization.

14

      • Quiz
      • Research project: presentation team 4

Chapter 18:
Creating Competitive Advantage

  • Learn how to understand competitors as well as customers via competitor analysis.
  • Understand the fundamentals of competitive marketing strategies based on creating value for customers.
  • Realize the need for balancing customer and competitor organizations in order to become a truly market-centered organization.

15

!!! FINAL EXAM !!!

  • Review
  • Program Outlook

 

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